Corporate social responsibility refers to a company's efforts to operate ethically and sustainably. Many businesses now publish annual reports detailing their environmental and social impact. Consumers increasingly favor brands that demonstrate genuine commitment to these values. Critics, however, warn that some companies exaggerate their efforts, a practice known as greenwashing. Regulators in several countries are considering stricter rules for sustainability claims. According to the passage, what is 'greenwashing' as described in the text?
